Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and share your data when you use miravonelphis's business planning services.
Last Updated: March 15, 2025
Information We Collect
When you interact with miravonelphis's business planning platform, we collect various types of information to provide you with personalized financial guidance and improve our services. This collection happens through different channels and serves specific purposes related to your business planning needs.
Personal Information
- Name, email address, and contact details you provide when creating an account
- Business information including company name, industry type, and business structure
- Financial data you input for business plan calculations and projections
- Communication preferences and subscription settings
- Profile information such as business goals and planning timeline
Usage and Technical Information
We automatically collect certain technical information to ensure our platform functions properly and to understand how you use our services. This includes your IP address, browser type, device information, and interaction patterns with our business planning tools.
How We Use Your Information
Your information serves multiple purposes within our business planning ecosystem. We use it to deliver personalized financial insights, maintain your account security, and continuously improve our platform based on user feedback and usage patterns.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Business plan generation | Business and financial data | Contract performance |
| Account management | Contact and profile information | Contract performance |
| Platform improvements | Usage and technical data | Legitimate interest |
| Communication | Contact details and preferences | Consent or legitimate interest |
Information Sharing and Disclosure
We maintain strict controls over how your information is shared. miravonelphis only discloses personal information in specific circumstances and with appropriate safeguards in place to protect your privacy.
Important: We never sell your personal information to third parties for marketing purposes. Any sharing of data is limited to essential business operations and service delivery.
Service Providers
We work with trusted service providers who help us deliver our business planning services. These include cloud hosting providers, payment processors, and analytics services. All service providers are bound by strict confidentiality agreements and can only use your information for specified purposes.
Legal Requirements
We may disclose your information when required by law, such as responding to valid legal requests from Australian authorities, complying with court orders, or protecting the rights and safety of miravonelphis and our users.
Your Privacy Rights
Under Australian Privacy Principles and applicable data protection laws, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our privacy team.
Access Your Data
Request a copy of all personal information we hold about you, including how we obtained it and how we've used it.
Correct Inaccuracies
Update or correct any personal information that's inaccurate, incomplete, or outdated through your account settings.
Delete Your Account
Request deletion of your personal information, subject to legal retention requirements for business records.
Restrict Processing
Limit how we use your information in certain circumstances while maintaining essential account functions.
Data Security and Retention
Protecting your business information is fundamental to our operations. We employ multiple layers of security measures and follow Australian data protection standards to safeguard your personal and business data.
Security Measures
- End-to-end encryption for all data transmission and storage
- Regular security audits and penetration testing
- Access controls limiting staff access to personal information
- Secure data centers with physical and digital protections
- Regular backup systems with encrypted storage
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Business plan data is typically retained for seven years to align with Australian business record requirements. Account information remains active until you request deletion or close your account.
International Data Transfers
While miravonelphis operates primarily within Australia, some of our service providers may process data internationally. When we transfer personal information outside Australia, we ensure appropriate safeguards are in place through binding corporate rules, standard contractual clauses, or adequacy decisions.
All international data transfers comply with Australian Privacy Principles and include contractual protections that meet or exceed local privacy requirements.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll notify you through your registered email address and update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of miravonelphis's services after policy updates constitutes acceptance of the revised terms.
Privacy Questions and Complaints
If you have questions about this privacy policy or want to exercise your privacy rights, contact our Privacy Officer at:
Email: info@miravonelphis.com
Address: Suite 3 Level 27 Governor Macquarie Tower
1 Farrer Pl, Sydney NSW 2000, Australia
Phone: +61 749 579 506